Privacy Policy

1. Introduction

LoyalCircle ("we," "our," or "us") operates the LoyalCircle mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

• Name and email address
• Phone number
• Profile information you choose to provide
• Payment and transaction information

Usage Information

We automatically collect certain information when you use our Service:

• Device information (type, operating system, unique identifiers)
• Log data (access times, pages viewed, app activity)
• Location data (with your permission, for nearby store features)
• Loyalty program activity (points earned, rewards redeemed)

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process transactions and manage your loyalty rewards
• Send you relevant notifications about your rewards and programs
• Personalize your experience and provide tailored offers
• Communicate with you about updates and new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Merchant partners: When you participate in their loyalty programs, merchants receive relevant transaction and reward data.
• Service providers: Third parties that help us operate the Service (hosting, analytics, payment processing).
• Legal requirements: When required by law, regulation, or legal process.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@loyalcircle.club.